Not eBay

[Yaya]

In late March, the world's largest online auction house eBay has launched a Russian version of the resource. To exit the market trading platform chosen, perhaps, the most unfortunate moment: the beginning of 2010, Russian customs is going a mess.

Text: Julia Gordienko, Nikolai Grishin
Magazine "The Secret Companies» № 4 (296) from 12.04.2010

In the interest of eBay to the Russian market due to the growth of orders from Russia (without disclosing the figures). On the dynamics can be judged according to "Post of Russia": the number of international parcels (most of them - goods bought online) in January 2010 increased by 92%compared with January 2009. Number of items EMS, which are delivered a little faster, jumped 61%. The Russian market is e-commerce, according to preliminary estimates of the National Association of e-commerce in 2009 grew by 40%.

This is understandable: the prices of Russian and western shops often differ by several times. To pay customs duties for goods worth up to 10 thousand rubles. not necessary, and the average price of delivery - $ 40-60.

However, online shopping abroad still not become a mass phenomenon. "The turnover of the Russian e-commerce over the past year is estimated at 150 billion rubles. Shopping abroad is less than 10%of this amount - estimated executive director of consulting company in the field of e-commerce Oborot.ru Ivan Kurguzov.

Until recently, the full expansion of foreigners prevented by three factors: language problems (16,3%of Russians do not eBay made purchases from the fact that poor English), the complexity of delivery (34.7%) and payment (30,3%). With the arrival of Russian-speaking eBay language problems fall away. With payments more difficult. At first, all calculations will be conducted through the eBay-owned payment system PayPal. She had the most favorable exchange rate. In addition, it does not allow residents of Russia to create accounts for payment. In other words, the Russians can not place their lots at the auction, only to buy - create a mini-eBay store will not work (in Russia, such a service offered by many firms - see details).

But the main problem - delivery. eBay and other Western internet merchants ship goods mostly "Russian Post" and through private carriers - DHL, UPS, etc. All correspondence goes through customs, which in winter struck collapse. For example, in late March, FC staff received a parcel with goods from eBay, who ordered in November for the New Year. Earlier, international parcels arrived, usually within two to four weeks, but now the two-month delay has become the norm.

"Mail of Russia" explains the problem of increasing numbers of items and the lack of staff. However, the market believe that it is not just that. General Director of Russian Operations UPS Ivan Shatsky sees the root cause of delays that can not handle the Russian Customs. Because of a Customs Union of Russia, Belarus and Kazakhstan rules of the game are constantly changing. "Part of regulations on our operations, lost power, some have not earned" - explains Shatskikh.

Moreover, since the beginning of the year customs officers have become more careful approach to the verification of the value of goods for private persons. They study the surface and part of parcels "shine" X-ray. The fact that some buyers artificially underestimate the value in the declaration, to fit in the duty-free 10 thousand rubles. Director of one of the brokerage firms explained SF, at the request of the client company is always ready to understate the declared value of the goods.

As a result, in mid-March, DHL has suspended all cargo reception in Moscow because of the changed rules "clearance". And, for example, the Hong Kong-mail posted on its website an announcement that the request of "Post of Russia" for a while will not be able to send parcels to Russia.

When the tangle untangle it, and postal services will earn in a normal mode, the market did not even run the risk assumed. So with the move away significant market share from Russian Internet shops eBay is obviously not easy: the low price of U.S. service until the offset unpredictable delivery times.

Alexander Ivanov, president of the National Association of Electronic Commerce:

- Start the Russian-language service auction house eBay has made a step towards the Russian consumer. However, the problem of logistics remained unresolved.

[NATA NOVA]

Сообщение от Yaya

It is understandable: the prices of Russian and western shops often differ by several times.

 Having lived in the (morally rotten and consumer corrupted) in the West really experienced over the price a certain shock. Potrbitelskie goods at lower prices is not something that at times. often in order. (Of course, I compare with the so-called "byutzhetnymi" shops, though the goods may be from one manufacturer)
Judging by interneitu. one conclusion: if something is advertised heavily in the Russian and declined as well, so price is not inflated
Example: The miracle oven ("revolution in diet") In "aldi" cost 29 pounds (about 5-6 tysch rubles everywhere busily meet advertising in Russian and-net)
Or kitchen scales. digital bought for £ 7 that cost in Estonia more than 1000 euros (prim.70 pounds), etc.